[weairy]

I might have to go to the ombudsman. I tried to talk to the local telstra dealer here and he was about as handy as 'John from Melbourne' who has an asian accent in tech support. Its just the endless calling and getting the 'we'll be back to you in 72 hours' response, to which out of 2 seperate official customer complaints and about 8 hours bashing my head against the desk on hold, have never been replied to.