[mondo_broady]

flappist, i don't care if they were a dealer or not. the issues i had after agreeing to the terms explained to me (i had to make a recorded statement agreeing to the "facts") were all from telstra. apart from the fact the 10 day cooling off period was part of the contract, i was passed from dept. to dept. and as i said, they still tried to bill me for 4 months. at one stage i was on the phone to the customer service person who told me she was making notes in the system as we spoke. the very next time i rang, no such notes were in the system at all. i kept the names and dept. of everyone i spoke to so i could reference back and i also asked for each call to be recorded.

anyway, it's in the past now and that along with issues previously when building my home and other issues with mobile phones in the past all keep me anti-telstra... ever since it was sold off, it's gone to the dogs...