[mik]

are your dealers big city dealers Kabukiman or country dealers?, i really believe there are some good dealers with decent people working in them out there, having worked in a couple of dealers myself as a young bloke, the one i worked in had a good mix of old timers that really new their stuff and young blokes,
that said i can say some jobs involving trim and rattles are not always the easiest to fix .
then you have the communication between yourself , the service guy at the counter,
then the mechanic has to sort problems out 3 rd hand quite often and reading notes with writing like a doctors.
as for these gearboxes,
i honestly think sometimes technology moves to fast, i would put money on it the mechanics in your dealers work shop 95 % of them have probably never even seen one of these boxes opened opened up, i`d bet if you went to dealer work shops from many different car brands 95% of their mechanics would probably also be in the same boat.
for any one having issues with something , i would say for sure think about your problem/s with the vehicle and write a very clear and concise list with your problem/s stating the conditions they occur in and every bit of relevant info you can think,
if your g/box has problems after a 50/100 k drive on a 30 celcius day write that in as well.

maybe even make some photo copies, when the vehicle comes back if it`s still not right , you can show them the list and point out this was`nt done(and underline it in red) or is still not right, if you have copies you could even send some to customer relations and show them the pain your having(don`t forget dates and times you`ve been with out a car).

don`t give up mate, if you can`t get satisfaction from your local find one with the runs on the board,


in my opinion one mistake many people make on this forum is not putting at the very least on their signature is their approximate location, when people are reading threads like this they look at your location and will usually put 2 and 2 together what dealer your using and confirm they are crap or give an opinion on a better one.
good luck with your car.