Why is it that getting technical support is so ****ing difficult?
I have had ongoing issues with my Foxtel Now box and it's just the same BS troubleshooting over and over again. Just put it through to the 2nd or 3rd level support FFS!
I had a replacement sent out under warranty and still have all the same issues. I finally got around to calling them up to put in a technical support claim and yep same BS troubleshooting even though I said I had done it all 100 times so 101 is not going to be the trick!
If I have had two different boxes that have had the same issues and tried with two different networks when other devices have no problems using Foxtel Go or Now apps then what is more likely. The box hardware and/or software is ****ed or my network?
Anyways they have forwarded it to a case manager so see how that goes
