[Tickford.]

Slightly off topic, but I need some advice on TAFE please.

A young man I know is in his 3rd year. Since attending for a week in February this year, he has not stepped foot at TAFE all this time, because they have used COVID as the reason. The only study items they have provided for him to complete have been through email, and that was a couple of hours reading and/or answering questions from home every month. A couple of hours, compared to a weeks worth of class time every month!!??

He paid approx. $2'500 for this year. I don't feel as TAFE has provided him his monies worth honestly. That was a lot of $$ for a 20 year old kid, and he feels ripped off. And I agree.

Is there anything he can do as far as a refund or at least a partial refund? I genuinely feel it is warranted given the total lack of study time for the last 5 months. A total of 8-9 hours of study time is all they have provided. When it should've been about 200 hours upto this month.