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| The Bar For non Automotive Related Chat |
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19-09-2005, 09:27 PM
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FF.Com.Au Hardcore
Join Date: Jan 2005
Location: ACT
Posts: 11,647
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Yesterday I exceed my monthly limit. I'm with ozemail. So i decided last night to increase my download limit. An extra $10 pre month for an extra 16gb. I figure is pretty reasonable. Anyway, after doing it on line, i get a message to say it's going to take 10 - 15 working days.
 : Not as if they have to do anything other than increase my limit. So i ring today, tech support can't do anything, so he puts me to accounts. I get a message to say taht due to excessive call demands, they have turned off the lines to account's. So I'm thinking I have to wait over 2 weeks when surley they can do it over the phone. I get home tonight, check my speed, still at 64k. Go off and get a drink, come back and I notice my speed downloading has gone from 4k to almost 100k. Checked my account, and its been upgrade.In less than 24 hours, my account was all sorted after being told its gonna take 2 weeks. They were also flat out today. Good to see that some priorties in big business is all about looking after the customer. Good work ozemail. |
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ISP - Are you happy
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