ARGH! Ebay frustration!

[bindi]

Hi all,

Just here to vent. I bought a Nokia for my son off ebay. We knew it was 2nd hand but it stated on the ad that it was in excellent condition, and that it was unlocked so we could put any sim card in it.

I bought it and paid for it straight away. It took 14 days to arrive (he reckoned his netbanking was down - for a week!).

Finally we got the phone today and not only is the screen all scuffed and scratched, and the earpiece cover broken, IT IS LOCKED. It has call barring activated and it appears it may be a stolen phone.

FFS, I am so angry. I contacted him straight away and told him how his ad was misleading and his claim of "no money back guarantee" is null and void if he isn't going to be honest, imho. I have demanded a full refund plus $5.00 to send it back to him.

How far can ebay take this? I know it was only $62, but it's the hide of some people that really annoys me.

I have found ebay to be pretty good, and nearly everyone to be honest and kind with good communication. I have only had one other issue with someone, and I ended up giving up cos ebay didn't do much of anything about it (the phone I bought said it was a colour screen but it wasn't).