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Old 29-09-2005, 10:51 PM   #8
DanielXR8
FF.Com.Au Hardcore
 
Join Date: Feb 2005
Posts: 1,451
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Quote:
Originally Posted by whippet_zetec
Mate,
Can understand you may be ****ed about this, but what makes you think it will be any different with a different dealer of a different car make? From my experience there are good and bad dealers for all makes and models......its not just restricted to Ford.
You might be right about other brands, but there sure are a LOT of other brands for people to choose from, before they get back around to Ford again. Customer service and the high incidence of problems with dealers is Fords number one problem. It will cost them in the long term as a car is for most people, their second biggest purchase and speaking from experience, Fords attitude to its long term customers (30 years in my case) just plain hurts. Its a far more important issue for Fords longterm viability in Australia, then a new bumper bar or gearbox. Well past the time the management at Ford realised it too.

Daniel
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