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09-03-2006, 10:12 PM | #1 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: ACT
Posts: 11,647
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Got a call tonight offering me cheaper phone calls. The female caller said her name was Karen. Karen had a very strong Indian Accent and struggle to pronouce my name. Anyway, i terminated the call.
A few weeks back on fox there was a show called "Diverted to Delhi" Talks about Australian and US companies sending their business to Indian Call centres. The workers are paid around $40 per week ( Approximatley ) They said they most of these companies send their business to these indian call centres. Companies like Myers and a few other big ones. They assume english names and try to speak like a westerner. Most of the employees have university degrees. Where as the average Aussiue worker only has a high school certificate. So they are put though training courses and are employed to not only get your business, but they also do debt collecting. Jobs are sent oversea's to help cut costs. Its happening now with Qantas. Whats most annoying is the fact that they cut jobs and send them oversea's to save the money, but these are companies that recorded something like a 100 million dollar profit. I don't really understand how they can justify cutting jobs because they are worried they will only make a 200 million dollar profit this year, and its just to tight. Bottom line, they do it for the share holders. Well, thats where they shift the blame to anyway. Whats the old saying "It's downright Un Australian"
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