Ford Service

[S3SR]

I have received your query regarding AU Falcon brochures. It is not the policy of the Ford Australia Archives Centre to provide original copies of brochures as the Centre keeps a very limited number of each model on hand for historical reference. I am quite amazed at the tone of your email in laying down conditions for the supply of the brochures as well as criticising Ford Australia's Customer Service in such a sarcastic manner.
It may interest you that Ford Australia is the only motor company in Australia that has a permanent archives and that provides a service for people requiring historical information about the company. Having been responsible for the collection and setting up of the Centre I also resent your comments about my taking an annual holiday.
If you still require an AU Falcon brochure, please send a money order for $10.00 to cover the packing and postage costs (there will be no charge for the brochure) to Ford Australia Archives Centre, Private Bag 6, Campbellfield, 2061. I will check the archives and, if there is a spare original copy of the AU Falcon brochure I will send one to you - incidentally you did not even provide an address in your email so I have no idea where to send it if we have one. If we do not have a copy available then I will return your money order.

Ford Australia Arhives Centre

firstly i didnt make any comments about his work as the historian, i only said why is there only one guy doing this. and i also made a comment about ford service if there is such a thing. and all i wanted was some copies of AU brochures, as im in need of them ASAP, and if you didnt have any i would like some electronic copies. i also mentioned i have gone to tville ford, mackay ford, (called brissy ford), innisfail ford, cairns ford ,atherton and tully all for an AU brochure.

i also sent him an email (long back) asking for some info regarding anything AU, just a bit of history...etc. then he went on holidays then i asked ford centre and they fowarded it onto him.

tell me whether you think he is right and i should have been a little clearer with my tone, or i was in the right.