2011 Ford Focus Sport, Transmission Shudders :(

[martinijosh]

TCM completely failed in our WT, replaced today along with having the latest clutch pack installed...

[Hemihunter]

Same fault found on ours TCM and new Clutch pack.... seems like they may be changing the TCM on all as they go thru.
Anyway we have had enough and Purchased a new Toyota 2 days later.

[martinijosh]

the tcm failed on our driveway, had to tow the car to the dealer.

When they were done with it the car miraculously had a ****ed engine mount that was fine before they changed the clutch packs for the 4th time.

Every time my partner takes her car to a ford dealer they treat her like a moron who wouldn't know better, meanwhile she's more informed about the bull**** problems with these cars than they are.

We're getting rid of it, and I'm going to sell my ST too, hopefully the ST doesn't catch fire between now and then since apparently that's a thing with these motors now.11

[GTLEGEND]

Originally Posted by martinijosh

the tcm failed on our driveway, had to tow the car to the dealer.

When they were done with it the car miraculously had a ****ed engine mount that was fine before they changed the clutch packs for the 4th time.

Every time my partner takes her car to a ford dealer they treat her like a moron who wouldn't know better, meanwhile she's more informed about the bull**** problems with these cars than they are.

We're getting rid of it, and I'm going to sell my ST too, hopefully the ST doesn't catch fire between now and then since apparently that's a thing with these motors now.11

I bet they never supported the engine when they removed the trans. This puts added pressure on the mount which then fails and creates a vibration.

[martinijosh]

Originally Posted by GTLEGEND

I bet they never supported the engine when they removed the trans. This puts added pressure on the mount which then fails and creates a vibration.

Yep, and now we have to pay more money for the fact that they've had their faulty piece of crap transmission out 4 times.

[redvxr8clubby]

Originally Posted by martinijosh

the tcm failed on our driveway, had to tow the car to the dealer.

When they were done with it the car miraculously had a ****ed engine mount that was fine before they changed the clutch packs for the 4th time.

Every time my partner takes her car to a ford dealer they treat her like a moron who wouldn't know better, meanwhile she's more informed about the bull**** problems with these cars than they are.

We're getting rid of it, and I'm going to sell my ST too, hopefully the ST doesn't catch fire between now and then since apparently that's a thing with these motors now.11

It's a pity the problems they have with these cars, first the long running problems with the Powershift transmission, now the 1.6 turbos have cracked heads that lead to oil leaks that leads then to engine fires. Also another thread in the Fiesta section where a 1.0 litre Ecoboost Fiesta has "internal problems" at 18,000Km. My manual WT CL Fiesta has been fine, good little thing to drive (over 76,000Km on it now), but it doesn't give you any confidence buying anything new with an Ecoboost engine, or of course anything with a Powershift transmission. My wife drives a 08 Forester with 150,000Kms, I would have condsidered a Kuga especially a 2.0 Ecoboost to replace it some time down the track, but I'm losing confidence in the long term durability of these engines. Hopefully the problems with the 1.6 turbos are limited to just those engines.

[LeadFoot81]

Originally Posted by redvxr8clubby

now the 1.6 turbos have cracked heads that lead to oil leaks that leads then to engine fires.

The 1.6 EcoBoost engines are susceptible to an issue that could cause the head to crack and could lead to an engine fire. You say it like every example is cracked and will hand grenade at any moment.

[redvxr8clubby]

Originally Posted by LeadFoot81

The 1.6 EcoBoost engines are susceptible to an issue that could cause the head to crack and could lead to an engine fire. You say it like every example is cracked and will hand grenade at any moment.

Ford have a recalled every example - at least in the scope range - someone thinks they are flawed enough to recall them, do you not think there is an issue there, they don't recall for no reason. Are they recalling to inspect and perhaps do nothing (I doubt it), are they recalling to replace the heads or modify in some way. I know there is recall, I don't know exactly what their corrective action will be. My main point was with Powershift transmissions and then Ecoboost cracked head issues, personally I'm losing confidence to buy an Ecoboost engined car, and definitely won't buy a Power shift transmission Ford. My Fiesta has so far been fine, but it's not Ecoboost and it's not Power shift.

[LeadFoot81]

Originally Posted by redvxr8clubby

Ford have a recalled every example - at least in the scope range - someone thinks they are flawed enough to recall them, do you not think there is an issue there, they don't recall for no reason. Are they recalling to inspect and perhaps do nothing (I doubt it), are they recalling to replace the heads or modify in some way. I know there is recall, I don't know exactly what their corrective action will be. My main point was with Powershift transmissions and then Ecoboost cracked head issues, personally I'm losing confidence to buy an Ecoboost engined car, and definitely won't buy a Power shift transmission Ford. My Fiesta has so far been fine, but it's not Ecoboost and it's not Power shift.

Yes, there is definitely a design inefficiency that could cause the head to crack and could lead to an engine fire, but it's not as simple as cracked heads that will definitely cause cars to catch fire. Ford are recalling relevant models to update the relevant parts and avoid the possibility of the chain reaction.

I wouldn't buy a PowerShift equipped Ford either.

[country focus]

My 2014 Trend has had 2 upgrades with no fix,it is getting worse so took it in to the local dealer and let them hook it up to the tester and took it for a drive,came back and said it shuddered,but its 200 and Ford won't touch it until it gets to 500.Not sure what this thingrecords but it records your VIN number on the test.Rang Ford and was told this is common for country cars but if I lived and drove in the city it would definitely get to 500.Some city dealers are doing 10 a week with the new clutch plates and apparently having good results.So the saga continues for me.

[Pursya]

Originally Posted by country focus

My 2014 Trend has had 2 upgrades with no fix,it is getting worse so took it in to the local dealer and let them hook it up to the tester and took it for a drive,came back and said it shuddered,but its 200 and Ford won't touch it until it gets to 500.Not sure what this thingrecords but it records your VIN number on the test.Rang Ford and was told this is common for country cars but if I lived and drove in the city it would definitely get to 500.Some city dealers are doing 10 a week with the new clutch plates and apparently having good results.So the saga continues for me.

Give consumer affairs a call in your state.
This is a known issue and the fact that it actually has been recorded shows that the transmission is "not fit for purpose".
For Ford to make an arbitrary line in the sand is ridiculous. Especially when they admit that the more stop start driving you do the worse the problem is.
Isn't stop start driving the reason for buying an auto?

[Top_Ghia]

Originally Posted by Pursya

For Ford to make an arbitrary line in the sand is ridiculous. Especially when they admit that the more stop start driving you do the worse the problem is.

So where would you draw the line if you were paying the bills?
Ford have to draw a line somewhere as there's no such thing as zero shudder.

[kevino]

My dealer tests the transmission this way. Loads the car with 4 beefy workshop staff.
Ask them to do this. Tell them it plays up with full load.

[Pursya]

If it wasn't a known issue then the line is correct.
As a known issue they need to admit that they have a design fault and rectify/replace every unit manufactured.
This is why you pay 30k for $500 worth of steel and plastic.
No matter where the line is drawn, if I had an admission from a company that the situation is exacerbated when doing stop start driving, I would take them to consumer affairs under not fit for purpose laws.
Imagine if he sells this car to someone living in Melbourne?

[BlueFocus1]

I had the clutch replaced in my 2013 Focus about 3 months ago and they promised me this was "the holy grail" of clutches and that it would eliminate the shuddering etc etc. Well within about 2 weeks the car started losing gears and the transmission began overheating, and it was pretty much unsafe to drive. I took it back and they did a TCM update and that fixed the overheating and loss of gears, but the car was still shuddering. Today I took it for a service and "relearnings" of the transmission, and they advised me that the clutch was revving at 355 rpm, and that mine was only 1 of 3 cars that have had such an issue with this supposed "holy grail" of clutches. Now they want to replace the clutch again, with the same clutch version. Brought the car brand new and keep having these issues and it's doing my head in! Would welcome any advice.

[Hemihunter]

Originally Posted by BlueFocus1

I had the clutch replaced in my 2013 Focus about 3 months ago and they promised me this was "the holy grail" of clutches and that it would eliminate the shuddering etc etc. Well within about 2 weeks the car started losing gears and the transmission began overheating, and it was pretty much unsafe to drive. I took it back and they did a TCM update and that fixed the overheating and loss of gears, but the car was still shuddering. Today I took it for a service and "relearnings" of the transmission, and they advised me that the clutch was revving at 355 rpm, and that mine was only 1 of 3 cars that have had such an issue with this supposed "holy grail" of clutches. Now they want to replace the clutch again, with the same clutch version. Brought the car brand new and keep having these issues and it's doing my head in! Would welcome any advice.

I have sent you a PM

[Adamz Ghia]

Originally Posted by BlueFocus1

I had the clutch replaced in my 2013 Focus about 3 months ago and they promised me this was "the holy grail" of clutches and that it would eliminate the shuddering etc etc. Well within about 2 weeks the car started losing gears and the transmission began overheating, and it was pretty much unsafe to drive. I took it back and they did a TCM update and that fixed the overheating and loss of gears, but the car was still shuddering. Today I took it for a service and "relearnings" of the transmission, and they advised me that the clutch was revving at 355 rpm, and that mine was only 1 of 3 cars that have had such an issue with this supposed "holy grail" of clutches. Now they want to replace the clutch again, with the same clutch version. Brought the car brand new and keep having these issues and it's doing my head in! Would welcome any advice.

Mum had this new whiz bang clutch fitted in November, it was shuddering by late December. The dealer told mum it was within spec. A couple of weeks ago I cracked it and took it back in and sure as hell the clutch is well and truly stuffed.

[KosCo]

Those having ongoing problems might like to have a read of the following article about "your rights" --
http://www.caradvice.com.au/345004/w...urer-warranty/

[old_mate]

Its a shame sone of you continue to have issues; its been a couple of months for our Focus since the new clutch went in and it's entirely a better car. No problems at all now.

[SpoolMan]

I got a letter from Ford in the mail yesterday although we traded ours 2.5 years ago we still get the mail, Ford our now guarantee this transmission for 7 years.

[kevino]

Got a letter from Ford yesterday. Our powershift tranny now under warranty for 7 years and 160000 kms whichever comes first.
And in our case our local dealer Sunshine Ford Southport Gold Coast has been great to deal with. We recently had the new ceramic clutch fitted and so far so good. I think our 4th clutch. But sunshine have been calm and helpful all the way.The service manager there Stacey is great. I wonder how much pressure the class action put on Ford to extend teh transmission warranty.

[country focus]

Another first from Ford for me this morning,was told not to read too much into public media or forums as it may make me think my problem is worse than it really is.I rang them to confirm about the extended warranty on the transmission that is still giving me grief,but apparently not bad enough to do a clutch replacement,and this is when I was told this load of crap.She then told me to drive to the nearest city(as city driving makes it heaps worse)and find a dealer and get them to test the shuddering again and I may get a positive result.

[GTP-814]

I am looking to buy a Focus for my daughter.

What model and year had the DSG issues, that were replaced?
Thanks
simon

[vztrt]

2016 onwards they stopped using the troublesome box

[SpoolMan]

ACCC action against Ford over alleged unconscionable and misleading conduct

http://www.smh.com.au/business/consu...26-gxiwwt.html

[dan-]

Originally Posted by SpoolMan

ACCC action against Ford over alleged unconscionable and misleading conduct

http://www.smh.com.au/business/consu...26-gxiwwt.html

Fantastic news

[stefcio007]

7 year warranty now on affected vehicles, also
“The warranties follow the vehicle and not the person so you could be the tenth owner and still have the peace of mind. We look at each issue case by case, and even if somebody came to us with a ten-year-old car, we will look at it case by case because we understand that consumer law trumps warranties and we encourage people to come to us.” (source)

[Gregoryg]

Originally Posted by stefcio007

7 year warranty now on affected vehicles, also
“The warranties follow the vehicle and not the person so you could be the tenth owner and still have the peace of mind. We look at each issue case by case, and even if somebody came to us with a ten-year-old car, we will look at it case by case because we understand that consumer law trumps warranties and we encourage people to come to us.” (source)

My letter I got from ford says 5 years on the transmission

[stefcio007]

Originally Posted by Gregoryg

My letter I got from ford says 5 years on the transmission

Sorry, should have been clearer, excerpt from the article:

We’ve extended the warranty for wet shudder up to seven years, dry shudder up to five years and 10 years on the TCM. Any which way, we’ve got you covered,

Is it worth seeing if my wet clutch needs any work done as preventative work if I haven't had any issues? If Ford extended the warranty does that mean they found issues in testing for the wet clutch too?

[redvxr8clubby]

There is an article in todays newspaper Daily Telegraph (Motoring section), where a lady buys a 2011 Focus Titanium Diesel in 2015 with a 5 year extended warranty. Said lady moves from Perth to Darwin. Has car serviced by Ford dealer in Darwin (dealership is named in this article) - dealer tells this lady her car is unsafe to drive and transmission replacement is $18,000 (yes $18,000 is the amount printed in the newspaper). This lady it seems took the car to Repco and they advised they could do a transmission for $3000 but also the transmission in her car is not unsafe at all, and there is no need for any transmission replacement. This sounds more like absolute shonky dealer rather than any real transmission problem, police fraud squad should look into this crap with a view to charge the dealership with at very least attempted fraud, consumer affairs should be rattling their cage big time. Also credit should go to Repco for their honesty, hopefully word of this gets out around Darwin and the dealers business suffers massively as word gets around.