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08-09-2009, 12:32 PM
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JMM modded EF
Join Date: Feb 2008
Posts: 955
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Just a quick note to let people know that i recieved some absolutely shocking service from Jayco Caravans today. The Service Manager ignored the fact that their clients who had purchased a new caravan from them were stuck without ANY power again and proceeded to insult me. The service manager would not accept that these people were not a customer of mine (they have never purchased anything from us), but were a customer of Jayco's thus he rudely said "this conversation is over" and hung up the phone; leaving their customer without ANY power in their caravan. This is not the first time Jayco has been contacted about this problem.
I strongly recommend not buying a Jayco product. Thanks for your time. Craig.
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"She goes like a zirtek" WANT A FAST FORD RING THIS BLOKE V V Abbott Engines for HeadWork 20 years experience PH Rob on (07) 5526 3883
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08-09-2009, 12:48 PM
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Cuban... nothing like it
Join Date: Dec 2004
Location: Watching in amusement
Posts: 11,643
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I have several clients who are Jayco dealers, and have seen most of them go out of their way to help if there is an issue, in fact I have seen them deliver a new caravan to a customer on holidays when theirs was wiped out in a car accident.
People are only treated the way they are treated.
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08-09-2009, 02:46 PM
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FF.Com.Au Hardcore
Join Date: Sep 2005
Posts: 1,366
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One less van to block up our roads
 : Seriously though - did you buy the van through a dealer or direct from Jayco ??? |
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08-09-2009, 03:14 PM
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FF.Com.Au Hardcore
![Jason[98.EL]'s Avatar](image.php?u=1723&dateline=1308224951)
Join Date: Jan 2005
Location: GEELONG
Posts: 7,946
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my family has had heaps of jayco product over the years and when we had a problem it was sorted by the dealer not jayco although jayco approved the fix and paid the dealer ( oh and my parents have a 2 month old jayco van atm )
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no longer have a ford but a ford man at heart R.I.P 98 EL MAY YOU HAVE A GOOD LIFE IN FALCON HEAVEN [SIGPIC][/SIGPIC]
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08-09-2009, 03:33 PM
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JMM modded EF
Join Date: Feb 2008
Posts: 955
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Fair enough. This was the Victorian Service Centre, not a private dealer.
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"She goes like a zirtek" WANT A FAST FORD RING THIS BLOKE V V Abbott Engines for HeadWork 20 years experience PH Rob on (07) 5526 3883
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08-09-2009, 06:11 PM
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FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,303
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Go to www.downunder.com.au>Forums>Jayco for more Jayco horror stories.
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CSGhia |
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08-09-2009, 06:27 PM
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Mot Adv-NSW
Join Date: Jun 2005
Location: Lake Macquarie, NSW
Posts: 2,153
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08-09-2009, 06:31 PM
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FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Central Q..10kms west of Rocky...
Posts: 8,303
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CSGhia |
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Jayco Caravans POOR!!!!
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