Originally Posted by DOC
There is nothing wrong with the world, or your wifes guesture, where it went wrong was the way it was done.
You must first put yourself in the mothers shoes and in that familys thinking / way of life.
I have helped these people for years with countless guestures of good will similar to your wife, but to get this to work properly you need to take another approach, this is not what i think would work but from years of this work.
From the mothers view this can be very unconfortable and embarrasing, regardless of how she looks or acts, just imagine how bad you would feel, if you knew you could not afford all the things that others could and that having charity drop by can and does cause anger, this anger is not so much in this case the new shoes, but the anger would have been that she could not provide those shoes.
It is better if doing this to talk with the mother and even in that you just dont blurt out i'll buy the shoes, it needs a high level of thought, in something like a general greet and chat, then you might break into something like
hey you might be able to help me out, my sister gave me some shoes but i cant use them, they look a similar size as mary's shoes , I.m probably going to give them to the salvo's but they are like new, did you want to see if they would fit mary first ?
Or similar lines to that, you need to make the person feel like its thier idea and that it is not charity in a sense, she now would feel good as she has used her own thought pattern to save these shoes from going of the salvo's and as a mother provided for her daughter within her own means.
As above this approach is not based on what might work as i have lost count of the hundreds of times this approach has been used, to pass along clothes, toys and gifts to those who need them.
AS for the situation now where mum is upset, this would easily be fixed by quietly talking with the mum and expressing your applogies and in that you should have handled it better, now once again this may have people saying all sorts of stupid things like your joking, but done right you can reverse the mothers thinking to where she accepts the appology and feels now confortable with the outcome with the end result being this little girl gets to keep her shoes, the best outcome for all.
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