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The Pub For General Automotive Related Talk |
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#1 | ||
Call me Spud
Join Date: May 2008
Posts: 1,995
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Not ford related but as some of you may know I complained about issues with my Camry, which Toyota just fobbed me off with wear and tear. So as I am in perth at the moment I thought even though I have done 5k since I bought it I would take it to the people who have serviced my mothers and siblings cars for 10years with never a drama. The guy would charge me $200 for complete Tune and service (Auto masters Maddington), so the guy rings me at lunch the call went like this.
Me: "Hows it going" Him: "yeah the car is good but there are a few things" Me" oooookkk Him: Your trans oil is like sludge, same as power steering fluid, your brake fluid needs flushing, your pads are 95-97% worn and your discs are beginning to warp. Me: "WTF I got the car 2 1/2 months ago and have done 5000km if that" Him: "yeah I know and I hate to be the **** who had to ring" I am fuming I paid 16k for the car from a Toyota dealership, and although I know the fluid is bad but would be fobbed off, letting the car leave with **** brakes is just plain dangerous. So after putting aside $200 for the tune and service, I now paying $185 for pads and machining, $66 for brake fluid flush and $275 for trans flush and service. The trans is expensive as he flushes it 3 times and puts all 10-12litres of oil back in. Should I take the safety report and the receipts for all work to the Dealership who sold me the car? |
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#2 | ||
FF.Com.Au Hardcore
Join Date: May 2008
Location: Golden Grove, SA
Posts: 1,333
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Have you tried taking it to a different Toyota dealer?
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'96 EL Fairmont Ghia 5L |
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#3 | ||
Donating Member
![]() Join Date: Jan 2005
Location: Morayfield
Posts: 27,954
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The only complaint you could possibly have is with the brakes. They may have been right on the limit of acceptable wear when it was passed.
The oil etc is on your head, you could have insisted on a service before purchase but it's not a safety item. |
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#4 | |||
Call me Spud
Join Date: May 2008
Posts: 1,995
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Quote:
My theory is they knew the condition and said "hey he will get 10k out of it so we will sting him with ridiculous costs then" |
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#5 | |||
Force Fed Fords
Join Date: Aug 2005
Location: Enroute
Posts: 4,050
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The brakes you can claim on as the vehicle has to be roadworthy, check with your local mtia or similar (depending on state) to find out what your rights are.
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If brains were gasoline, you wouldn't have enough to power an ants go-cart a half a lap around a Cheerio - Ron Shirley Quote:
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#6 | ||
FF.Com.Au Hardcore
Join Date: Jun 2008
Posts: 1,505
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this is some stellar after sales warranty work right there!
I know a guy that argued that he was sold a car with unroadworthy brakes, he had them by the short and curlies and as he bought the car from a dealership with a LMCT copping a guilty on selling an unroadworthy car would have shut them down, they caved and fixed it.
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Phantom, T56, leather and sunroof BAmk1 :yeees: Holden special vehicles - for special people ![]() |
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#7 | ||
Rob
Join Date: Sep 2006
Location: Woodcroft S.A.
Posts: 21,557
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i fail to see what your gripe is about. you bought a 2nd hand vehicle and you're upset that its not new?
when you bought the car, the brakes (rotors) were obviously fine otherwise surely you would've noted some 'shudder'. the mechanic you have just been to states they are 'beginning' to warp. not the toyota dealers problem. 5000km ago the pads may have been at an acceptable level for sale. they are a wear and tear, mainenance item. again - not the original dealers problem unless they were below limit. condition of fluid is also not a dealer's problem. these are also subject to wear and tear and are maintenance items. your dealer warranty wouldn't cover these things anyway. just pay the money knowing the guy has been looking after the family for years and should do the right thing by you. |
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#8 | ||
Now Fordless
Join Date: Aug 2005
Location: Fremantle, WA
Posts: 3,611
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I think you get 3 months after purchase for safety items like brakes so you shoud be able to argue the point. The other stuff they will make you pay for.
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#9 | ||
FF.Com.Au Hardcore
Join Date: Mar 2005
Location: Newcastle
Posts: 3,246
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People think it's only Ford dealers who are crap. Toyota dealers are from your experience proving crap AND expensive.
Sorry to hear about the poor dealership and ownership experience. After reading one of your posts after trading the Falcon in on a Camry and you said how much you hated driving it, didn't think you would get any happier.
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BA2 XR8 Rapid M6 Ute - Lid - Tint -18s 226.8rwkW@178kmh/537Nm@140kmh 1/9/2013 14.2@163kmh 23/10/2013 Boss349 built. Not yet run. Waiting on a shell. Retrotech thread http://www.fordforums.com.au/showthr...1363569&page=6 |
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#10 | |||
Now Fordless
Join Date: Aug 2005
Location: Fremantle, WA
Posts: 3,611
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Quote:
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#11 | ||
Call me Spud
Join Date: May 2008
Posts: 1,995
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Yeah I am not impressed and as such I will never reccommend this particular dealer. I am not going to bother arguing with them about it, the guy I went to said not to bother. I will just never use them again and come to perth to see this particular mechanic everytime I need to. He was great, gave me a discount on everything. $189 for the pads and discs, normally $259, $200 for complete major service, instead of $250. He also said to clean the crap out of the auto trans, he had to flush 31litres of fluid through it, even then he said next time I am in perth he will flush it for free ust to rid it of the stuff that will eventually be cleaned out of solanoids etc.
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#12 | ||
Performance moderator
![]() Join Date: Feb 2005
Location: St Clair..N.S.W
Posts: 14,875
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Oh What A Feeling !!!
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Real cars are not driven by front wheels,real cars lift them!!... BABYS ARE BOTTLE FED, REAL MEN GET BLOWN. Don't be afraid to try something new. Remember, amateurs built the Ark...Professionals built the Titanic! Dart 330ci block turbo black pearl EBXR8 482 rwkw.. Daily driver GTE FG.. Projects http://www.fordforums.com.au/showthread.php?t=107711 http://www.fordforums.com.au/showthr...8+turbo&page=4 |
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#13 | ||
Turbo Falcon Fiend
Join Date: May 2005
Location: Far West NSW
Posts: 3,205
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Call me a sceptic, but I cant see a mechanic, throwing away 31L of trans fluid.\
Sorry to hear you had a bad run with the car. It kinda sux when you spend your hard earned and get a dog.
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#14 | |||
Call me Spud
Join Date: May 2008
Posts: 1,995
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Quote:
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#15 | |||
Regular Member
Join Date: Apr 2009
Posts: 116
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Quote:
I always get a full mechanial inpection on any car I buy and independant of the dealer. The only time I didn't, a pristine car with 40,000km has a broken shocker and a leaking diff, cost plenty to put right and could have been avoided if I had obeyed my own golden rule. Best of luck. |
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#16 | ||
Regular Member
Join Date: May 2007
Posts: 423
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i have a similar prob with my BA,had it 18 months,already spent 5500 to fix transmission,throttle sensor,brake lines,radiator,diff bushes,paid more to fix it than what ive paid off it,and now we find out the suspension is stuffed(struts and sway bars).was meant to have new suspension when we bought it.only driven kids to school and back,always been on decent roads and never driven hard... never thought BA's had so many probs or i just got a dud and was skunked
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AUII S pack 6 banger,nothing flash....yet! 2 mitsubishi express vans Project VF 770 Hardtop,440 big block,727 torque flite |
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#17 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 22,909
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This is why getting an independant inspection done on the car before you buy it is a must. dealer or private sale...
They would have picked up all of that!
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#18 | |||
Former BTIKD
![]() Join Date: Mar 2005
Location: Sunny Downtown Wagga Wagga. NSW.
Posts: 53,197
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Quote:
Did you check the car or get it checked BEFORE you handed over your hard earned? I believe that here in NSW dealers have to give a minimum 3 month warranty on cars under 10 years old. (thats a dealer warranty, not one of those 'aftermarket' jobbies) Does the same apply where you are?.
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#19 | |||
FG XR6 Ute & Sedan
![]() Join Date: Oct 2006
Location: Bibra Lake WA
Posts: 23,041
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http://www.commerce.wa.gov.au/Consum...%29_warra.html
Quote:
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regards Blue Last edited by aussiblue; 13-09-2009 at 04:30 PM. |
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#20 | |||
FG XR6 Ute & Sedan
![]() Join Date: Oct 2006
Location: Bibra Lake WA
Posts: 23,041
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http://www.slp.wa.gov.au/legislation..._homepage.html
Motor Vehicles Dealers Act 1973 Quote:
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regards Blue |
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#21 | |||
FF.Com.Au Hardcore
Join Date: Jan 2008
Location: Brisbane
Posts: 881
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Quote:
Funny though, some choose to save the $120-$180 and opt to buy the car without a pre-purchase inspection. And then have a big whinge session when they get the vehicle serviced for the 1st time and there is $500 plus required for maintenance work. Remember people, cars are a man made object that will require maintenance bought brand new or not... |
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#22 | ||
FG XR6 Ute & Sedan
![]() Join Date: Oct 2006
Location: Bibra Lake WA
Posts: 23,041
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I guess that bit about "whether or not it existed at the time of the sale" means you might have been able to get the brake repair costs covered -if you can establish that they are so bad as to render the vehicle unroadworthy. As was noted if had been an RAC member you could have had them check the brakes before they were repaired and certify if they considered they made the car unroadworthy or not.
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regards Blue |
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#23 | ||
Call me Spud
Join Date: May 2008
Posts: 1,995
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Cheers for the replies. I have learnt the hard way, never will I buy a car without an inspection unless it has 0 on the clock. I will be writing to Toyota's customer service division, not going to ask to be paid back but just let them know the dealer acknowleged issues but refused to investigate, and now I am finding there were issues.
Now I just have a grinding from the front wheels. The pads that were put in are 2mm thicker than toyota pads and are currently touching the discs. Well from what I gather. The noise goes away when the brakes are applied. I had it back and a new set of pads in and all other stuff inspected to look for anything that was amiss, but nothing was found and even with the new pads it is doing the same thing. |
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#24 | ||
Regular Member
Join Date: May 2007
Posts: 423
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u and me both mate..
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AUII S pack 6 banger,nothing flash....yet! 2 mitsubishi express vans Project VF 770 Hardtop,440 big block,727 torque flite |
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