Job - city ford rockdale - service advisor

[Craig@AUDI]

Service Advisor

City Ford is a name synonymous within the automotive industry and at our multi-franchise Rockdale service department we have a position available for an experienced service advisor due to recent growth of the company and an internal promotion of one of our staff members. As a service advisor you are considered the front line of the dealership.

The role of the Service Advisor involves:

Liaising with customers, management and technical staff.
Convey all customer requirement and concerns to the workshop accurately
Managing the daily on flow of repair orders and invoicing
Possess the ability to on sell work to customers and advise of future maintenance requirements
Maintain City Ford's highest level of customer satisfaction.
To be considered for this role you must have:

At least 12 months experience in a similar position.
A strong mechanical knowledge/background
Demonstrate outstanding time management skills
Have exceptional communication skills.
Previous experience with Reynolds and Reynolds an advantage.
Be highly focused on customer satisfaction
Possess a current NSW drivers licence
The successful applicant will enjoy a friendly and motivated team culture, with continual group bonding outings and events.

On going product training and skills development courses will be supplied.

A fully maintained company vehicle is supplied along with a monthly fuel allowance.

A very attractive base and commission structure is on offer to the right person

And much, much more.

So if this sounds like you please forward your resume to the service manager.

fjeanes@cityfordrockdale.com.au

02 85774666

All applications will be handled with the strictest confidentiality. Only short-listed applicants will be contacted.

We are an equal opportunity employer.

Applicants must be living in Australia with legal work rights